Shipping Policy

Before ordering, review how Chomps handles payment-confirmed purchases and outbound delivery.

Order Processing Time

We normally prepare a paid order within 0-1 business day after its payment clears.

Our order-processing calendar runs from Monday to Friday and omits public holidays and weekends.

Saturday, Sunday, and public-holiday purchases move into the queue when the next business day begins.

Shipping Time

Estimated delivery takes 3-5 business days once an order has shipped.

The ordinary end-to-end timeframe, processing included, is three to six business days.

Shipping Schedule

Processing: 0-1 business day
Delivery after shipment: 3-5 business days
Shipping days: Monday-Friday
Weekend shipping: No Saturday or Sunday shipment

Shipping Rates

Checkout shows applicable delivery charges before you submit payment, and it also identifies free shipping whenever offered.

Shipping Locations

We presently ship only inside the United States, with eligible destinations shown during checkout.

Confirm that every address field is correct and complete before ordering. We do not accept responsibility when delivery is delayed or fails because the customer provided an inaccurate, incomplete, or unavailable address.

Order Tracking

After dispatch, we send shipping confirmation by email and include available tracking information. Allow up to twenty-four hours after carrier receipt for tracking to update.

Delivery Delays

Although most parcels arrive on schedule, carrier problems, weather, holidays, elevated order volume, and other events outside our control may create delays. If the estimate has elapsed, ask us to review delivery status.

Incorrect or Incomplete Address

Check destination details prior to ordering. Tell us as soon as possible about an incomplete or incorrect address, and we will attempt an update before shipment without guaranteeing changes once processing or dispatch has occurred.

Lost or Missing Packages

When carrier tracking says delivered and no package is found, check nearby delivery locations before contacting the carrier. Our support team can assist afterward if the issue remains.